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220-1002 · Question #232

A user has reported that a computer is running extremely slow when opening applications. A technician checks the computer and needs to verify memory utilization. Which of the following tools should…

The correct answer is D. Performance. The Performance tool-either the Performance tab in Task Manager or the dedicated Performance Monitor (perfmon.exe) in Windows-provides real-time graphs of CPU, memory, disk, and network utilization. This is the correct starting point when diagnosing a slow computer caused by…

Hardware and network troubleshooting

Question

A user has reported that a computer is running extremely slow when opening applications. A technician checks the computer and needs to verify memory utilization. Which of the following tools should the technician use to begin troubleshooting the issue?

Options

  • ATask Scheduler
  • BDevice Manager
  • CDrive Status
  • DPerformance

How the community answered

(32 responses)
  • A
    6% (2)
  • B
    3% (1)
  • D
    91% (29)

Explanation

The Performance tool-either the Performance tab in Task Manager or the dedicated Performance Monitor (perfmon.exe) in Windows-provides real-time graphs of CPU, memory, disk, and network utilization. This is the correct starting point when diagnosing a slow computer caused by high memory usage. Task Scheduler manages automated tasks, Device Manager handles hardware drivers, and Drive Status relates to disk health-none of these show live memory utilization relevant to slow application launches.

Topics

#memory utilization#Performance Monitor#Windows tools#system troubleshooting

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