A technician is investigating an application that has crashed on a workstation. The application is displaying a generic error. Which of the following tools should the technician use?

The correct answer is D. Event Viewer. Event Viewer (D) is the correct tool because Windows automatically logs detailed application crash information - including error codes, faulting module names, and stack traces - in the Application log under Windows Logs. When an application displays only a generic error to the…

Hardware and network troubleshooting

Question

Options

APerformance Monitor
BComponent Services
CTask Manager
DEvent Viewer

How the community answered

(26 responses)

B
4% (1)
C
8% (2)
D
88% (23)

Explanation

Event Viewer (D) is the correct tool because Windows automatically logs detailed application crash information - including error codes, faulting module names, and stack traces - in the Application log under Windows Logs. When an application displays only a generic error to the user, Event Viewer often contains the underlying technical details needed to diagnose the root cause. Performance Monitor (A) tracks real-time resource metrics like CPU and memory but does not log crash details. Component Services (B) manages COM+ applications and distributed transaction settings, not crash diagnostics. Task Manager (C) shows running processes and resource usage but does not provide crash logs or historical error details.

Topics

#Event Viewer#application crash#Windows diagnostics#troubleshooting tools

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