A technician is troubleshooting a printer issue on a Windows computer and wants to disable the printer to test a theory. Which of the following should the technician use to accomplish this?

The correct answer is C. Device Manger. Device Manager (C) is the correct tool because it provides direct control over hardware device drivers, including the ability to enable or disable individual devices such as printers. Disabling the printer in Device Manager unloads its driver from the system, allowing the…

Hardware and network troubleshooting

Question

Options

ADevices and Printers
BSync Center
CDevice Manger
DPower Options

How the community answered

(53 responses)

A
2% (1)
C
94% (50)
D
4% (2)

Explanation

Device Manager (C) is the correct tool because it provides direct control over hardware device drivers, including the ability to enable or disable individual devices such as printers. Disabling the printer in Device Manager unloads its driver from the system, allowing the technician to test how the system behaves without that device. 'Devices and Printers' (A) manages print queues and default printer settings but does not offer a hardware-level disable option. Sync Center (B) manages offline file synchronization and is unrelated to printers. Power Options (D) controls power plans and sleep settings, not device states.

Topics

#Device Manager#printer management#Windows tools#hardware troubleshooting

Community Discussion

No community discussion yet for this question.

Full 220-1002 Practice