BICSI
RCDDV15 · Question #216
In a transformational program, all projects are on track and delivering their objective. However stakeholders are hesitant to take on the new processes because performance in the current environment…
The correct answer is C. Meet with stakeholders to ensure they understand that the expectations for the new processes. See the full explanation below for the reasoning.
Program Stakeholder Engagement
Question
In a transformational program, all projects are on track and delivering their objective. However stakeholders are hesitant to take on the new processes because performance in the current environment may not be representative of actual performance Stakeholders fear that the program will fail to provide the service required. To assure positive performance in the current environment, the program manager should do which of the following?
Options
- AEnsure the new processes will perform better than the current processes
- BAsk the program steering committee to endorse the new processes and current program
- CMeet with stakeholders to ensure they understand that the expectations for the new processes
- DDiscuss concerns with stakeholders and mitigate them by changing the processes that will be
How the community answered
(50 responses)- A4% (2)
- B10% (5)
- C84% (42)
- D2% (1)
Topics
#change management#stakeholder resistance#transformational program#process adoption
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