BICSI
RCDDV15 · Question #173
The program director of a four-year program, estimated to require 600.000 person-days effort, notices that team morale has decreased over the last three months. The program is at a critical stage…
The correct answer is B. Absenteeism rate staff turnover quantity of defects, total hours worked average number of FTEs. See the full explanation below for the reasoning.
Program Resource Management
Question
The program director of a four-year program, estimated to require 600.000 person-days effort, notices that team morale has decreased over the last three months. The program is at a critical stage with 70% completion through the last phase. A number of defects are found that result in teams working additional hours. The program director requests that the program management office (PMO) gather metrics to monitor the situation. Which of the following metrics should the PMO capture on a monthly basis?
Options
- ABillable hours charged to the program, non-billable hours charged to the program, quantity of
- BAbsenteeism rate staff turnover quantity of defects, total hours worked average number of FTEs
- CAmount of hours spent on rework of software coding retesting, and on non-rework activities
- DAbsenteeism rate staff turnover and leave liability
How the community answered
(25 responses)- A4% (1)
- B80% (20)
- C12% (3)
- D4% (1)
Topics
#team metrics#morale monitoring#absenteeism rate#resource management
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