HDI
QQ0-300 · Question #66
Which two actions ensure consistent customer service? (Choose two)
See the full explanation below for the reasoning.
Question
Which two actions ensure consistent customer service? (Choose two)
Options
- Aacknowledge the benefit of the customer's idea
- Bascertain that priority and severity levels are congruent
- Cprovide everyone on the Help Desk with similar training
- Densure that customers are aware of Help Desk contributions
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