What is the primary purpose of problem management?

Question

Options

• AThe primary purpose of problem management is to eliminate the cause of incidents.
• BThe primary purpose of problem management is to reduce the number of incidents.
• CThe primary purpose of problem management is to resolve incidents quickly.
• DThe primary purpose of problem management is to restore normal service.

• A
  80% (28)
• B
  6% (2)
• C
  11% (4)
• D
  3% (1)

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