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QQ0-300 · Question #65

Which two tools can the Help Desk most effectively use to provide key information to all customers and communicate the severity of a problem rapidly? (Choose two)

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Question

Which two tools can the Help Desk most effectively use to provide key information to all customers and communicate the severity of a problem rapidly? (Choose two)

Options

  • Ae-mail
  • Bvoice mail
  • Cwhite boards
  • Dinstant messenger
  • Eovernight express mail

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