HDI
QQ0-300 · Question #175
What best describes the role of the support center in the change management process?
The correct answer is D. The support center tracks the impactthe change has on customers. See the full explanation below for the reasoning.
Question
What best describes the role of the support center in the change management process?
Options
- Athe support archives change report for the knowledge base
- BThe support center authorizes the change after assessing its impact.
- CThe support center documents customer queries to change
- DThe support center tracks the impactthe change has on customers.
How the community answered
(23 responses)- A4% (1)
- B9% (2)
- C13% (3)
- D74% (17)
Community Discussion
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