HDI
QQ0-300 · Question #147
What is the most likely benefit of implementing a knowledge management system in a support center?
The correct answer is D. Implementing a knowledge management system reduces the time needed to train new. See the full explanation below for the reasoning.
Question
What is the most likely benefit of implementing a knowledge management system in a support center?
Options
- AImplementing a knowledge management system allows the support center to cut back on its
- BImplementing a knowledge management system keeps ownership of knowledge in the support
- CImplementing a knowledge management system promotes competition among support teams.
- DImplementing a knowledge management system reduces the time needed to train new
How the community answered
(38 responses)- A5% (2)
- B8% (3)
- C16% (6)
- D71% (27)
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