What best describes the role of the support center in the change management process?

Question

Options

• AThe support center archives change reports for the knowledge base.
• BThe support center authorizes the change after assessing its impact.
• CThe support center documents customer queries prior to the change.
• DThe support center tracks the impact that the change has on customers.

• A
  13% (6)
• B
  6% (3)
• C
  2% (1)
• D
  79% (37)

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