Which statement about telephone etiquette is true?

Question

Options

• AEating is okay as long as you obtain the customer's consent
• BIt is customary to pick up the telephone between one to three rings
• CGum chewing is acceptable as long as the customer cannot hear it
• D"Please hold" is an appropriate way to answer the telephone when you are busy

• A
  13% (4)
• B
  74% (23)
• C
  10% (3)
• D
  3% (1)

No community discussion yet for this question.