You are having a trouble understanding a customer with a strong accent. The first thing you should do is ______?

Question

Options

• AFind someone else who can understand the customer better
• BTell the customer you are having difficulty understanding them
• CAsk the customer is there is someone else in their organisation for you to talk to
• DInform the customer that you cannot understand them and there is nothing you can do to help

• A
  8% (2)
• B
  77% (20)
• C
  4% (1)
• D
  12% (3)

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