HDI
QQ0-100 · Question #60
QQ0-100 Question #60: Real Exam Question with Answer & Explanation
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Question
You are having a trouble understanding a customer with a strong accent. The first thing you should do is ______?
Options
- AFind someone else who can understand the customer better
- BTell the customer you are having difficulty understanding them
- CAsk the customer is there is someone else in their organisation for you to talk to
- DInform the customer that you cannot understand them and there is nothing you can do to help
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