HDI
QQ0-100 · Question #57
What are three things to consider when determining new help desk equipment requirements? (Choose three)
The correct answer is A. The expected call volume. B. The budget available for new equipment. C. The number of expected help desk personnel. See the full explanation below for the reasoning.
Question
What are three things to consider when determining new help desk equipment requirements? (Choose three)
Options
- AThe expected call volume.
- BThe budget available for new equipment.
- CThe number of expected help desk personnel.
- DThe functionality advertised with the most popular systems.
How the community answered
(22 responses)- A82% (18)
- D18% (4)
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