Scrum
PSM-II · Question #56
Customer satisfaction should be measured:
The correct answer is D. Frequently. Frequent enough to ensure the team is building the right thing at the right time but not so frequent it hinders the team from the work.
Applying Scrum
Question
Customer satisfaction should be measured:
Options
- AAnnually
- BQuarterly
- CDaily
- DFrequently
How the community answered
(14 responses)- B7% (1)
- D93% (13)
Explanation
Frequent enough to ensure the team is building the right thing at the right time but not so frequent it hinders the team from the work.
Topics
#customer satisfaction#empiricism#feedback frequency
Community Discussion
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