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PSM-I · Question #143

PSM-I Question #143: Real Exam Question with Answer & Explanation

The correct answer is A: Monitor communications between them and facilitate direct collaboration.. The Scrum Master's role is to coach and facilitate, not to act as a communication proxy. Option A is correct because monitoring and facilitating direct collaboration between the Development Team and Product Owner preserves transparency and fosters a self-organizing team culture.

Submitted by anjalisingh· Apr 18, 2026Developing People and Teams

Question

Which technique is the best way the Scrum Master can ensure that the Development Team communicates effectively with the Product Owner?

Options

  • AMonitor communications between them and facilitate direct collaboration.
  • BTeach the Development Team to talk in terms of business needs and objectives.
  • CTeach the Product Owner about the technologies employed during the Sprints.
  • DAct as a go-between for them.

Explanation

The Scrum Master's role is to coach and facilitate, not to act as a communication proxy. Option A is correct because monitoring and facilitating direct collaboration between the Development Team and Product Owner preserves transparency and fosters a self-organizing team culture. Option D (acting as a go-between) is an anti-pattern that creates bottlenecks and dependency on the Scrum Master. Options B and C address only one side of the communication gap and are incomplete solutions. True agile collaboration requires both parties to communicate directly, with the Scrum Master removing impediments to that collaboration.

Topics

#Scrum Master Role#Direct Communication#Facilitation#Team Collaboration

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