PROFESSIONAL-CLOUD-DEVOPS-ENGINEER · Question #173
PROFESSIONAL-CLOUD-DEVOPS-ENGINEER Question #173: Real Exam Question with Answer & Explanation
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Question
You are on-call for an infrastructure service that has a large number of dependent systems. You receive an alert indicating that the service is failing to serve most of its requests and all of its dependent systems with hundreds of thousands of users are affected. As part of your Site Reliability Engineering (SRE) incident management protocol, you declare yourself Incident Commander (IC) and pull in two experienced people from your team as Operations Lead (OL) and Communications Lead (CL). What should you do next?
Options
- ALook for ways to mitigate user impact and deploy the mitigations to production.
- BContact the affected service owners and update them on the status of the incident.
- CEstablish a communication channel where incident responders and leads can communicate with
- DStart a postmortem, add incident information, circulate the draft internally, and ask internal
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