PROFESSIONAL-CLOUD-DEVOPS-ENGINEER · Question #138
PROFESSIONAL-CLOUD-DEVOPS-ENGINEER Question #138: Real Exam Question with Answer & Explanation
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Question
You encountered a major service outage that affected all users of the service for multiple hours. After several hours of incident management, the service returned to normal, and user access was restored. You need to provide an incident summary to relevant stakeholders following the Site Reliability Engineering recommended practices. What should you do first?
Options
- ACall individual stakeholders to explain what happened.
- BDevelop a post-mortem to be distributed to stakeholders.
- CSend the Incident State Document to all the stakeholders.
- DRequire the engineer responsible to write an apology email to all stakeholders.
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