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PMP · Question #868

One of the modules delivered by the project failed during user acceptance testing (UAT). The project manager realizes that the component that failed the functional tests was created by another team an

The correct answer is A. Review the integrated change control process with all the stakeholders.. The project manager should review the integrated change control process with stakeholders because a mismatch between a component's functionality and business approval suggests a change was introduced or approved without proper integration or communication.

Submitted by fatema_kw· Apr 18, 2026Process

Question

One of the modules delivered by the project failed during user acceptance testing (UAT). The project manager realizes that the component that failed the functional tests was created by another team and a different functionality was approved by the business manager. What should the project manager do?

Options

  • AReview the integrated change control process with all the stakeholders.
  • BEscalate the misalignment to the project management office (PMO) and the functional manager's
  • CAsk the project management office (PMO) to recover the cost of fixing it from the other team's
  • DRequest dedicated business resources to support functional testing.

How the community answered

(60 responses)
  • A
    48% (29)
  • B
    32% (19)
  • C
    7% (4)
  • D
    13% (8)

Why each option

The project manager should review the integrated change control process with stakeholders because a mismatch between a component's functionality and business approval suggests a change was introduced or approved without proper integration or communication.

AReview the integrated change control process with all the stakeholders.Correct

The situation describes a failure due to a component developed by another team with a functionality *different* from what was approved by the business manager. This indicates a breakdown in how changes were managed and integrated across teams and approvals, making a review of the integrated change control process crucial.

BEscalate the misalignment to the project management office (PMO) and the functional manager's

Escalation might be necessary eventually, but first, the project manager needs to understand the root cause of the misalignment within the project's own processes, specifically related to change control and inter-team coordination.

CAsk the project management office (PMO) to recover the cost of fixing it from the other team's

Attempting to recover costs prematurely is punitive and does not address the underlying process failure that led to the incorrect functionality being developed and approved.

DRequest dedicated business resources to support functional testing.

Requesting dedicated business resources for testing doesn't address the root cause of the functionality misalignment or the breakdown in the change management process between teams and approvals.

Concept tested: Integrated change control adherence

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/perform-integrated-change-control

Topics

#Integrated Change Control#User Acceptance Testing (UAT)#Scope Management#Process Adherence

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