PMP · Question #867
A project manager is working with an agile team to enhance a product. Due to a tight deadline, the team is trying to crash the schedule by engaging multiple resources to work on the project simultaneo
The correct answer is B. Conduct a consensus-building session to decide how to approach the next set of work.. Since the team is unable to agree on how to address a critical technical environmental constraint that impacts their ability to crash the schedule, the project manager should first facilitate a consensus-building session.
Question
Options
- AAdd this conflict to the agenda for discussion at the next daily standup meeting.
- BConduct a consensus-building session to decide how to approach the next set of work.
- CConduct a planning session to decide how to approach the next set of work.
- DEscalate the issue to the product owner for resolution.
How the community answered
(41 responses)- A12% (5)
- B59% (24)
- C7% (3)
- D22% (9)
Why each option
Since the team is unable to agree on how to address a critical technical environmental constraint that impacts their ability to crash the schedule, the project manager should first facilitate a consensus-building session.
A daily standup is for quick updates and identifying impediments, not for in-depth conflict resolution or consensus building on a significant technical and strategic decision.
The team is experiencing conflict and cannot agree on a way forward regarding a critical technical constraint affecting their ability to meet a tight deadline. A consensus-building session is necessary to facilitate discussion, understand different perspectives, and help the self-organizing agile team collectively arrive at a unified decision on how to proceed.
A planning session typically focuses on outlining tasks and resources for upcoming work, but it won't be effective if the team is in disagreement about the fundamental approach due to a technical constraint; consensus on the approach needs to happen first.
Escalating to the product owner for resolution should be a last resort; the project manager's role in agile is often to facilitate problem-solving within the team, especially when it involves technical implementation details, before escalating.
Concept tested: Agile conflict resolution and team facilitation
Source: https://www.pmi.org/agile/agile-guide/agile-team-facilitation
Topics
Community Discussion
6B is your answer, and I lock it in with my handy phrase: CONSENSUS for the CONFLICT. When the team cannot agree on how to move forward, the PM steps in to facilitate a consensus-building session, which directly tackles the disagreement rather than just scheduling more work.
Confirmed B on exam last week. The team is stuck on disagreement so consensus-building is the agile default before jumping to a full planning session. One thing I never fully nailed down: in practice, how do you draw the line between a consensus-building session and a planning session when the team is arguing about technical approach?
Going with A. The standup exists exactly for surfacing blockers like this right away.
Actually B is correct here. The question is asking about the process group where you formally document and manage the issue through the change or issue log, not just flagging it verbally at a standup.
A. Daily standup exists exactly for unblocking the team on this stuff.
Actually Imani, the answer is B because the question is asking about a process group, not a ceremony. Daily standup is an agile practice, but if the stem is pointing to coordinating resources and managing work across the project, thats Executing, plain and simple.