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PMP · Question #867

A project manager is working with an agile team to enhance a product. Due to a tight deadline, the team is trying to crash the schedule by engaging multiple resources to work on the project simultaneo

The correct answer is B. Conduct a consensus-building session to decide how to approach the next set of work.. Since the team is unable to agree on how to address a critical technical environmental constraint that impacts their ability to crash the schedule, the project manager should first facilitate a consensus-building session.

Submitted by minji_kr· Apr 18, 2026People

Question

A project manager is working with an agile team to enhance a product. Due to a tight deadline, the team is trying to crash the schedule by engaging multiple resources to work on the project simultaneously. However, the technical environment is configured to allow only one resource to work on a feature at a time. The team plans to upgrade the technical environment but is unable to agree on a way forward. What should the project manager do first?

Options

  • AAdd this conflict to the agenda for discussion at the next daily standup meeting.
  • BConduct a consensus-building session to decide how to approach the next set of work.
  • CConduct a planning session to decide how to approach the next set of work.
  • DEscalate the issue to the product owner for resolution.

How the community answered

(41 responses)
  • A
    12% (5)
  • B
    59% (24)
  • C
    7% (3)
  • D
    22% (9)

Why each option

Since the team is unable to agree on how to address a critical technical environmental constraint that impacts their ability to crash the schedule, the project manager should first facilitate a consensus-building session.

AAdd this conflict to the agenda for discussion at the next daily standup meeting.

A daily standup is for quick updates and identifying impediments, not for in-depth conflict resolution or consensus building on a significant technical and strategic decision.

BConduct a consensus-building session to decide how to approach the next set of work.Correct

The team is experiencing conflict and cannot agree on a way forward regarding a critical technical constraint affecting their ability to meet a tight deadline. A consensus-building session is necessary to facilitate discussion, understand different perspectives, and help the self-organizing agile team collectively arrive at a unified decision on how to proceed.

CConduct a planning session to decide how to approach the next set of work.

A planning session typically focuses on outlining tasks and resources for upcoming work, but it won't be effective if the team is in disagreement about the fundamental approach due to a technical constraint; consensus on the approach needs to happen first.

DEscalate the issue to the product owner for resolution.

Escalating to the product owner for resolution should be a last resort; the project manager's role in agile is often to facilitate problem-solving within the team, especially when it involves technical implementation details, before escalating.

Concept tested: Agile conflict resolution and team facilitation

Source: https://www.pmi.org/agile/agile-guide/agile-team-facilitation

Topics

#Agile Project Management#Conflict Resolution#Team Facilitation#Decision Making

Community Discussion

6
Fatima Z.Fatima Z.Jun 14, 2026

B is your answer, and I lock it in with my handy phrase: CONSENSUS for the CONFLICT. When the team cannot agree on how to move forward, the PM steps in to facilitate a consensus-building session, which directly tackles the disagreement rather than just scheduling more work.

30
Yuki V.Yuki V.Jun 9, 2026

Confirmed B on exam last week. The team is stuck on disagreement so consensus-building is the agile default before jumping to a full planning session. One thing I never fully nailed down: in practice, how do you draw the line between a consensus-building session and a planning session when the team is arguing about technical approach?

2
Grace U.Grace U.May 13, 2026

Going with A. The standup exists exactly for surfacing blockers like this right away.

-1
Yuki V.Yuki V.May 14, 2026

Actually B is correct here. The question is asking about the process group where you formally document and manage the issue through the change or issue log, not just flagging it verbally at a standup.

0
Imani T.Imani T.May 23, 2026

A. Daily standup exists exactly for unblocking the team on this stuff.

-2
Yuki V.Yuki V.May 24, 2026

Actually Imani, the answer is B because the question is asking about a process group, not a ceremony. Daily standup is an agile practice, but if the stem is pointing to coordinating resources and managing work across the project, thats Executing, plain and simple.

0
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