PMP Question #743: Real Exam Question with Answer & Explanation

Question

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project. To resolve this, which one of the following should be regarded with the highest priority?

Options

• ANeeds of the organization
• BNeeds of the customer
• CNeeds of the agile lead
• DNeeds of the project manage

Explanation

In an agile project, when organizational processes conflict with value delivery, the needs of the customer should be prioritized because agile focuses on maximizing customer value.

Common mistakes.

• A. While organizational needs are important, in an agile context, the focus is on achieving organizational goals through delivering customer value; processes that don't add value should be questioned.
• C. The agile lead's needs are secondary to the project's overall goals and the needs of the customer.
• D. The project manager's needs are secondary to the project's overall goals and the needs of the customer.

Concept tested. Agile values and principles (customer focus)

Reference. https://agilemanifesto.org/principles.html

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