PMP · Question #618
A project manager is in the process of closing out a project and has been asked by the project management office (PMO) to confirm that the transfer of knowledge to the operations team for support oper
The correct answer is B. Meetings. To verify successful knowledge transfer to an operations team, the project manager should conduct meetings to facilitate direct communication, confirm understanding, and gather feedback on the completeness and effectiveness of the transfer.
Question
A project manager is in the process of closing out a project and has been asked by the project management office (PMO) to confirm that the transfer of knowledge to the operations team for support operations has been successfully completed. Which technique should the project manager apply to verify the knowledge transfer?
Options
- ARegression analysis
- BMeetings
- CExpert judgment
- DBrainstorming
How the community answered
(49 responses)- A2% (1)
- B82% (40)
- C10% (5)
- D6% (3)
Why each option
To verify successful knowledge transfer to an operations team, the project manager should conduct meetings to facilitate direct communication, confirm understanding, and gather feedback on the completeness and effectiveness of the transfer.
Regression analysis is a statistical technique used to model the relationship between variables, not a method for directly verifying knowledge transfer content or understanding.
Meetings provide a direct and interactive platform for the project manager to engage with the operations team, discuss the transferred knowledge, assess their understanding through questions and scenarios, and receive explicit confirmation that the knowledge transfer is complete and satisfactory. This direct engagement ensures accuracy and addresses any ambiguities.
Expert judgment involves relying on the expertise of individuals, but it doesn't offer a direct method for the project manager to personally verify the actual transfer and comprehension by the operations team.
Brainstorming is a technique for generating ideas or solutions, which is not suitable for verifying the successful completion and understanding of a knowledge transfer process.
Concept tested: Project closure and knowledge transfer verification
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/project-communications-management
Topics
Community Discussion
6
Wei W.Mar 10, 2026B is correct here. Closing out a project and verifying knowledge transfer is a human interaction, not a mathematical exercise. Meetings are the tool you use to sit down with the operations team, walk through the final product, and empirically confirm they actually understand what they are taking on. Regression analysis is for measuring defects or trends, and while expert judgment and brainstorming have their place earlier in the lifecycle, neither verifies that a support handoff actually happened.
Dervla O.Feb 28, 2026B. Meetings verify transfer; D tempts but just generates new ideas.
Orla P.Mar 3, 2026Agreed on B, but worth noting they usually pair the meetings answer with a distractor about document repositories, so watch for that wording instead of the ideas one.
Orla P.Mar 5, 2026B is correct here because the PM needs to sit down with the operations team and confirm the transfer actually happened, which makes meetings the right technique. Anyone know if this falls specifically under the Close Project or Phase process in the PMBOK, or is it considered part of the Manage Project Knowledge process?
Olusegun A.Mar 14, 2026B. Anyone know why PMBOK lists meetings under close project instead of a report?
Orla P.Mar 15, 2026B is right, and the reason is that close project meetings are where you get formal signoff and transition handoffs, not just a status dump.