PMP · Question #587
A project manager is leading a project when a key stakeholder requests additional work that is not in the scope. The stakeholder is also concerned that the project sponsors may not approve and fund…
The correct answer is C. Discuss the requested change with the team. Before assessing costs or discussing with sponsors, the project manager should first engage the project team to understand the technical feasibility, effort, and impact of the requested out-of-scope work.
Question
A project manager is leading a project when a key stakeholder requests additional work that is not in the scope. The stakeholder is also concerned that the project sponsors may not approve and fund the additional change in scope. What should the project manager do first?
Options
- ADiscuss the requested change with the sponsor.
- BEvaluate the cost of the additional requested work.
- CDiscuss the requested change with the team.
- DEvaluate the impact and submit a change request.
How the community answered
(29 responses)- A10% (3)
- B3% (1)
- C72% (21)
- D14% (4)
Why each option
Before assessing costs or discussing with sponsors, the project manager should first engage the project team to understand the technical feasibility, effort, and impact of the requested out-of-scope work.
Discussing with the sponsor without a full understanding of the impact from the team would be premature and unprofessional, as the project manager would lack comprehensive information.
Evaluating only the cost is insufficient; the project manager needs to understand the team's capacity, technical implications, and schedule impact as part of a comprehensive assessment.
Engaging the project team first is crucial because they provide the technical input necessary to understand the feasibility, effort, and potential impact of the requested change on the existing project scope, schedule, and resources.
Submitting a change request requires a thorough impact assessment, which relies on input from the project team; therefore, this is a subsequent step, not the first.
Concept tested: Change management process and team engagement
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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