PMP Question #584: Real Exam Question with Answer & Explanation

Question

A company has appointed a supplier to deliver software and has assigned an internal project manager. The supplier states that no technical development or testing is required from the customer. The project manager would like to confirm this with all of the stakeholders. What should the internal project manager do first?

Options

• AHost an alignment session with stakeholders to formalize the project requirements.
• BDevelop a user acceptance testing plan to ensure the quality of the deliverables.
• CCommunicate to the supplier that customer testing is required.
• DDistribute the project plan to all of the interested parties.

Explanation

Before proceeding with a supplier's claim about no customer involvement, the internal project manager must first convene an alignment session with stakeholders to confirm and formalize project requirements.

Common mistakes.

• B. Developing a UAT plan is a subsequent step, contingent on the customer's agreed-upon involvement in testing, which is currently in question.
• C. Communicating to the supplier that customer testing is required without first confirming this with internal stakeholders might be premature and could lead to conflict if internal agreement is not secured.
• D. Distributing a project plan that might not reflect stakeholder agreement on key responsibilities like testing would be ineffective and could exacerbate misalignments.

Concept tested. Stakeholder alignment and requirements formalization

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