PMI
PMP · Question #357
During the course of a project, the project manager's immediate director is communicating directly with the client to approve changes without the project manager's knowledge. This is causing confusion
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Submitted by katya_ua· Apr 18, 2026Process
Question
During the course of a project, the project manager's immediate director is communicating directly with the client to approve changes without the project manager's knowledge. This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings. How should the project manager handle this?
Options
- ACommunicate directly with the director and inform them of the communications management plan
- BCommunicate directly with the client stating that any scope changes must go through the project
- CReview the stakeholder engagement plan and put in place any existing actions accordingly
- DDiscuss the issues with the project team and let them know that the project manager will handle
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Topics
#Communications Management#Change Control#Stakeholder Management#Process Adherence