After completion of a project with specific users in various countries, the project manager's supervisor asks if the project users are satisfied with the way the project was run. What two actions shou

Sending a questionnaire to project participants is a direct and effective method for gathering structured feedback on their satisfaction with how the project was run. This provides quantifiable and qualitative data to answer the supervisor's question.

The communications management plan outlines how and when information, including feedback requests and surveys, should be communicated to stakeholders. Referring to it ensures that feedback collection efforts are aligned with established communication protocols and reach the intended audience effectively.

Obtaining official approval on a new process is related to project outputs or process adoption, not directly to assessing user satisfaction with the way the project was run.

Preparing lessons learned is an important closing activity, but it focuses on internal team learning and process improvement, not directly on gathering and reporting external user satisfaction to a supervisor.

Delivering project materials to users and asking for comments is a reactive approach and less structured than a questionnaire for comprehensive satisfaction assessment.