PMP · Question #286
A project manager has been assigned to an education project with the objective of training a workforce in application development. One of the deliverables is to provide internships to the best student
The correct answer is A. Create a work breakdown structure (WBS) of the new scope with the internal projects. C. Use the project's contingency budget. E. Manage the quality of the delivery.. To fulfill internship deliverables by creating internal projects without additional customer costs, the project manager should define the new scope with a WBS, utilize the project's contingency budget, and actively manage the quality of all deliverables.
Question
A project manager has been assigned to an education project with the objective of training a workforce in application development. One of the deliverables is to provide internships to the best students in the customer's active projects. However, the customer does not have enough projects in progress right now. The project manager decides to create several internal projects in order to ensure the internships. Which three actions should the project manager take to fulfill this scenario without adding costs for the customer? (Choose three.)
Options
- ACreate a work breakdown structure (WBS) of the new scope with the internal projects.
- BCreate a change request with the scope of the new internal projects.
- CUse the project's contingency budget.
- DInfluence the client to initiate a new project.
- EManage the quality of the delivery.
How the community answered
(28 responses)- A54% (15)
- B14% (4)
- D32% (9)
Why each option
To fulfill internship deliverables by creating internal projects without additional customer costs, the project manager should define the new scope with a WBS, utilize the project's contingency budget, and actively manage the quality of all deliverables.
Creating a Work Breakdown Structure (WBS) for the new internal projects is essential to formally define, organize, and manage the additional scope, ensuring clarity on tasks and dependencies to achieve the internship objective.
Creating a change request with the scope of the new internal projects is necessary if the change affects the customer's scope, cost, or schedule, but not if the project manager is accommodating the deliverable internally without impacting the customer's agreement.
Utilizing the project's contingency budget is appropriate for absorbing the costs of the internally created projects, as this budget is specifically allocated to manage known-unknown risks and planned responses, such as unforeseen needs to meet a core deliverable without increasing customer costs.
Influencing the client to initiate a new project would likely add costs for the customer or change the original project's scope, directly contradicting the requirement to fulfill the scenario without adding costs for the customer.
Managing the quality of the delivery, including these new internal projects, is crucial to ensure that the internships remain valuable and meet the overall project objectives, despite the change in how they are facilitated, thereby upholding the project's integrity and value.
Concept tested: Scope, budget, and quality management for internal adjustments
Source: https://learn.microsoft.com/en-us/dynamics365/project-operations/prod-pma/create-project-template-wbs
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