PMP · Question #26
A primary stakeholder is unable to join the project status meetings consistently. The project manager has been communicating with this stakeholder informally and regularly to ensure that the stakehold
The correct answer is B. Update the stakeholder engagement plan with the specific communication needs for the. To ensure the new project manager continues effective communication with a key stakeholder who misses meetings, the departing project manager must formalize the established informal communication approach. Updating the stakeholder engagement plan with these specific communication
Question
A primary stakeholder is unable to join the project status meetings consistently. The project manager has been communicating with this stakeholder informally and regularly to ensure that the stakeholder is up to date on the project. However, the project manager has recently resigned and will not be meeting with the new project manager prior to departure. How should the project manager ensure that the new project manager continues to update this particular stakeholder?
Options
- AEnsure that the project team has been provided guidance on the specific needs of this
- BUpdate the stakeholder engagement plan with the specific communication needs for the
- CEnsure that the project documents contain specific instructions regarding the stakeholder
- DUpdate the communications management plan with specific information on stakeholder
How the community answered
(47 responses)- A15% (7)
- B72% (34)
- C4% (2)
- D9% (4)
Why each option
To ensure the new project manager continues effective communication with a key stakeholder who misses meetings, the departing project manager must formalize the established informal communication approach. Updating the stakeholder engagement plan with these specific communication needs provides a structured record for continuity.
Providing guidance to the *project team* is not as direct or comprehensive as updating an official plan; the new project manager might miss this informal guidance.
The stakeholder engagement plan details how stakeholders will be engaged throughout the project, including their specific communication needs and preferred methods. Updating this plan with the informal communication approach ensures that the new project manager has documented guidance to maintain effective engagement with this key stakeholder, preserving continuity and reducing the risk of miscommunication.
'Project documents' is too vague; while some documents might contain stakeholder info, the specific, living plan for engagement is the most appropriate place for this detailed information.
While the communications management plan defines *how* communications will occur generally, the *stakeholder engagement plan* focuses specifically on the needs and engagement strategies for *individual stakeholders*, making it the more precise and effective place for this granular detail.
Concept tested: Stakeholder engagement plan and project knowledge transfer
Source: https://www.pmi.org/learning/library/stakeholder-engagement-plan-dynamic-document-9071
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