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PMP · Question #1290

A recently concluded quality audit failed and came back with multiple action items. A newly appointed project manager is reviewing the project status with the team. New stakeholders have been identifi

The correct answer is B. Perform integrated change control.. When a failed quality audit introduces new action items, new stakeholders, and potential new resources, the project manager must perform integrated change control to manage these significant changes holistically.

Submitted by ashley.k· Apr 18, 2026Process

Question

A recently concluded quality audit failed and came back with multiple action items. A newly appointed project manager is reviewing the project status with the team. New stakeholders have been identified, and new audit resources may have to be added to the project. What should the project manager do next?

Options

  • APerform stakeholder engagement.
  • BPerform integrated change control.
  • CUpdate the quality management plan.
  • DUpdate the risk management plan.

How the community answered

(50 responses)
  • A
    2% (1)
  • B
    76% (38)
  • C
    16% (8)
  • D
    6% (3)

Why each option

When a failed quality audit introduces new action items, new stakeholders, and potential new resources, the project manager must perform integrated change control to manage these significant changes holistically.

APerform stakeholder engagement.

While stakeholder engagement is important after identifying new stakeholders, it is a subsequent activity after the changes themselves have been properly evaluated and managed through change control.

BPerform integrated change control.Correct

A failed quality audit resulting in action items, new stakeholders, and potential resource additions signifies substantial changes to the project baseline. Integrated change control is the process that evaluates all change requests, assesses their impact across all project areas, and approves or rejects them, ensuring all changes are managed cohesively.

CUpdate the quality management plan.

Updating the quality management plan might be an outcome of the change control process, but the immediate next step is to control the proposed changes that arise from the audit failure.

DUpdate the risk management plan.

Updating the risk management plan might also be an outcome of the change control process if new risks are identified, but it is not the initial holistic step for managing multiple, integrated changes.

Concept tested: Integrated change control process

Topics

#Integrated Change Control#Change Management#Quality Management#Stakeholder Management

Community Discussion

9
Dervla O.Dervla O.Jun 30, 2026

B is correct because adding new audit resources is a scope and budget impact that has to flow through integrated change control before anything else happens. A and C are tempting next steps, but you never act on the change until the CCB approves it.

18
Viktor S.Viktor S.Jun 30, 2026

Agreed on B, but the real giveaway is that new audit resources means cost or schedule impact, which is what actually triggers integrated change control, not just the word scope.

0
Viktor S.Viktor S.Jun 18, 2026

B is correct. Anything that adds resources, scope, or changes the project setup goes through integrated change control, you don't just bolt it on. New audit resources means a cost and schedule impact that needs sign-off before you act.

4
Prof. SaraProf. SaraMay 30, 2026

Saw this on my exam last week, picked B since adding resources means change control.

3
Grace U.Grace U.Jun 2, 2026

Adding resources is a change, so B tracks, but watch out for answers that frame the change control as the project manager's responsibility rather than a process trigger, since the exam likes to test who initiates versus who approves.

0
Grace U.Grace U.Jun 13, 2026

I first leaned toward C since the failed audit naturally points you toward the quality management plan, but the real trigger here is that new stakeholders and new audit resources are being added, which means changes to scope, cost, and possibly schedule. Those changes have to flow through integrated change control before anything gets updated, so B is the right call.

1
Anjali D.Anjali D.Jun 13, 2026

Good catch on the integrated change control angle, Grace, though I would add that the quality management plan still needs updating after the change is approved, so C is not wrong so much as out of sequence.

0
Anjali D.Anjali D.Jul 5, 2026

Going with C. Failed audit with action items means the QMP needs updating first.

-2
Prof. SaraProf. SaraJul 6, 2026

B is correct because a failed audit with action items is a corrective action situation, which goes into the audit report and triggers fixes, not a QMP rewrite. Remember the mnemonic QUMP for Quality: Update the QMP only for structural or process changes, not for individual audit findings. C trips people up because it sounds plausible, but action items feed CAPA, not the plan itself.

0
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