PMP Question #1221: Real Exam Question with Answer & Explanation

Question

A project manager works in an organization that wants to implement agile methods. Traditionally, the project progress was communicated via a weekly email to stakeholders. The development team uses a burndown chart and a kanban board to visualize progress. What should the project manager do?

Options

• AUse the burndown chart and the kanban board as an auxiliary communication channel.
• BProvide access to the burndown chart and kanban board and ask stakeholders to use them.
• COrganize training for all stakeholders on the burndown chart and kanban board.
• DContinue using only the traditional communication channels with external stakeholders.

Explanation

An organization transitioning to agile has an existing traditional communication method, but the development team is using agile visualization tools.

Common mistakes.

• B. Simply providing access and asking stakeholders to use new tools without integration into their existing communication habits or providing context can lead to confusion and resistance.
• C. Organizing training for all stakeholders might be excessive and unnecessary if the primary communication is still traditional; a more gradual approach is usually better.
• D. Continuing only traditional channels misses an opportunity to leverage the transparency and real-time insights offered by agile artifacts, hindering the agile transition.

Concept tested. Agile communication in hybrid environments

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