PMP · Question #1012
PMP Question #1012: Real Exam Question with Answer & Explanation
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Question
During a project's closing phase, the project manager identified that the client did not use one particular service. The client then asks the project manager to informally extend the service beyond the contract end date. The contract is clear about the expiration of the service. How should the project manager address this situation in order to close the project?
Options
- AEscalate the request to the functional manager to approve the additional service hours.
- BIssue a change request and activate the formal change control process to address the situation.
- CAccept the client's proposal to use the service until the additional hours are exhausted.
- DDeny the request and include it in lessons learned documentation for the next contract renewal.
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