PMI-RMP Question #516: Real Exam Question with Answer & Explanation

Question

During a risk reassessment workshop with the project team and some external stakeholders, two key external stakeholders are overemphasizing the impact of a few project risks. This has led to a conflict. How should the risk manager handle this situation?

Options

• ARequest for a skilled facilitator to help resolve conflicts that have arise.
• BRefer to the team's ground rules on how to resolve conflicts.
• CRun a sensitivity analysis to check which risks have the most impact.
• DUse the assumption analysis techniques to validate the assumptions.

Explanation

One of the tools and techniques for the plan risk management process is ground rules. Ground rules are the rules of conduct or behavior that are established by the project team and other stakeholders to ensure a productive and respectful environment for risk management activities. Ground rules can cover various aspects of risk management, such as roles and responsibilities, communication protocols, decision-making processes, meeting agendas, and conflict resolution methods. By referring to the team's ground rules on how to resolve conflicts, the risk manager can handle the situation where two key external stakeholders are overemphasizing the impact of a few project risks. This can help the risk manager to maintain a constructive and collaborative atmosphere in the risk reassessment workshop, as well as to ensure that the risk analysis and prioritization are based on objective and consistent criteria.

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