PMI-ACP · Question #97
The ScrumMaster and the Product Owner disagree on the value of a Product Backlog item. In order to resolve the disagreement, the first step the ScrumMaster should take is to ask:
The correct answer is A. The Product Owner to clarify the requirement. The Product Owner is the sole authority on product value and backlog prioritization in Scrum. When a disagreement arises, the ScrumMaster's first step should be to ask the PO to clarify their reasoning - this fosters collaboration and respects the PO's accountability…
Question
The ScrumMaster and the Product Owner disagree on the value of a Product Backlog item. In order to resolve the disagreement, the first step the ScrumMaster should take is to ask:
Options
- AThe Product Owner to clarify the requirement.
- BThe business owner to resolve the problem.
- CThe business analyst to research the product value.
- DAnother project manager how to resolve the problem.
How the community answered
(41 responses)- A76% (31)
- B7% (3)
- C2% (1)
- D15% (6)
Explanation
The Product Owner is the sole authority on product value and backlog prioritization in Scrum. When a disagreement arises, the ScrumMaster's first step should be to ask the PO to clarify their reasoning - this fosters collaboration and respects the PO's accountability. Escalating immediately to business owners (B), bringing in a business analyst (C), or consulting another PM (D) all bypass direct communication and violate the Scrum principle of resolving issues at the lowest appropriate level first.
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