PMI-ACP · Question #710
During a project's last few sprints, an agile practitioner notices an increase in defects. A root- cause analysis indicates that a poor understanding of the requirements was caused by the inability…
The correct answer is B. Communicate this to the product owner, and offer to help facilitate discussions with the team. Agile practitioners embrace servant leadership and promote open, direct communication within the team. The correct approach is to communicate the identified issue directly and respectfully to the product owner and offer facilitation support - not to escalate around them (A, D)…
Question
During a project's last few sprints, an agile practitioner notices an increase in defects. A root- cause analysis indicates that a poor understanding of the requirements was caused by the inability of the product owner to communicate clearly. What should the agile practitioner do?
Options
- AInform the product owner's manager so that corrective action may be taken.
- BCommunicate this to the product owner, and offer to help facilitate discussions with the team.
- CEncourage a team member to raise this during the retrospective to ensure that the product owner
- DEscalate this issue to the sponsor so that corrective action may be taken.
How the community answered
(19 responses)- A5% (1)
- B74% (14)
- C16% (3)
- D5% (1)
Explanation
Agile practitioners embrace servant leadership and promote open, direct communication within the team. The correct approach is to communicate the identified issue directly and respectfully to the product owner and offer facilitation support - not to escalate around them (A, D) or delegate that uncomfortable conversation to a team member (C). This approach addresses the root cause while maintaining collaboration and empowering the product owner to improve, which aligns with agile values of transparency and continuous improvement.
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