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PMI-ACP · Question #598

A team is transitioning from a predictive approach to an agile approach. Historically, the team has delivered work products that did not meet customer expectations. What agile practice can help the…

The correct answer is B. Clear definition of done and regular demos. The core problem is a misalignment between what is built and what the customer actually wants - a feedback gap. A clear definition of done ensures every increment meets agreed quality criteria, while regular demos (sprint reviews) create structured, frequent feedback loops with…

Submitted by khalil_dz· Apr 18, 2026Value-driven Delivery

Question

A team is transitioning from a predictive approach to an agile approach. Historically, the team has delivered work products that did not meet customer expectations. What agile practice can help the team to alleviate this?

Options

  • ATest-driven development (TDD)
  • BClear definition of done and regular demos
  • CCollaborative team planning games
  • DConsistent team velocity

How the community answered

(45 responses)
  • A
    4% (2)
  • B
    73% (33)
  • C
    9% (4)
  • D
    13% (6)

Explanation

The core problem is a misalignment between what is built and what the customer actually wants - a feedback gap. A clear definition of done ensures every increment meets agreed quality criteria, while regular demos (sprint reviews) create structured, frequent feedback loops with the customer. This allows the team to course-correct continuously rather than discovering misalignment at the end. TDD (A) improves code correctness but does not address customer expectation alignment. Planning games (C) help with estimation and prioritization, not customer feedback. Consistent velocity (D) is a capacity metric and does not address satisfaction.

Topics

#Customer Feedback#Definition of Done#Product Demos#Value Delivery

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