PMI-ACP · Question #597
A team's technical lead believes that manual testing tasks should be conducted by junior team members below their level. The junior team members think it is unfair and refuse the tasks. What should…
The correct answer is B. Facilitate an open and focused team discussion that reinforces team agreements. The Scrum Master's role is to facilitate team health and uphold agile principles, not to command or redirect individuals. In agile, teams are self-organizing and cross-functional, meaning all members share responsibility for delivering the sprint goal - regardless of seniority…
Question
A team's technical lead believes that manual testing tasks should be conducted by junior team members below their level. The junior team members think it is unfair and refuse the tasks. What should the scrum master do?
Options
- ATell the technical lead to do the testing
- BFacilitate an open and focused team discussion that reinforces team agreements
- CAsk the team manager to advise the technical lead that all tasks are important
- DEncourage the team to take ownership of the delivery
How the community answered
(42 responses)- A14% (6)
- B71% (30)
- C10% (4)
- D5% (2)
Explanation
The Scrum Master's role is to facilitate team health and uphold agile principles, not to command or redirect individuals. In agile, teams are self-organizing and cross-functional, meaning all members share responsibility for delivering the sprint goal - regardless of seniority. Facilitating an open discussion that revisits team agreements reinforces shared ownership and resolves the conflict at its root. Directing the technical lead to do the testing (A) or escalating to a manager (C) both circumvent team self-organization. Simply telling the team to 'take ownership' (D) without addressing the underlying disagreement is insufficient.
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