PMI-ACP · Question #595
During a retrospective, the agile practitioner discovers that a team member's process improvement idea has worsened the outcome. What should the agile practitioner do?
The correct answer is A. Commend the team on trying the idea, then encourage discussion regarding alternatives. Agile encourages experimentation and treats failure as a learning opportunity, not a blame event. The retrospective is a safe space for honest reflection. Commending the team for trying the idea preserves psychological safety and reinforces a culture of continuous improvement…
Question
During a retrospective, the agile practitioner discovers that a team member's process improvement idea has worsened the outcome. What should the agile practitioner do?
Options
- ACommend the team on trying the idea, then encourage discussion regarding alternatives
- BAsk a manager to direct the team on fixing the process
- CEncourage the team to continue executing the idea to see if it improves
- DPrivately speak with the team member to convey that their idea worsened the outcome
How the community answered
(56 responses)- A71% (40)
- B9% (5)
- C16% (9)
- D4% (2)
Explanation
Agile encourages experimentation and treats failure as a learning opportunity, not a blame event. The retrospective is a safe space for honest reflection. Commending the team for trying the idea preserves psychological safety and reinforces a culture of continuous improvement. The agile practitioner should then facilitate a collaborative discussion to explore better alternatives. Privately criticizing the team member (D) damages trust. Escalating to a manager (B) undermines team autonomy. Continuing a failing practice (C) ignores the evidence and wastes further iterations.
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