PMI-ACP · Question #3
PMI-ACP Question #3: Real Exam Question with Answer & Explanation
The correct answer is C: Flaws in development and production systems.. A core tenet of Lean Management (derived from the Toyota Production System) is that defects and errors are almost always the result of flawed processes and systems, not individual human failure. Rather than blaming workers for mistakes, Lean directs organizations to analyze and i
Question
According to the fundamental principles of Lean Management, errors result from:
Options
- AInadequate user requirements and documentation.
- BMisjudgment made by project teams and operations staff.
- CFlaws in development and production systems.
- DInsufficient management oversight of projects and operations.
Explanation
A core tenet of Lean Management (derived from the Toyota Production System) is that defects and errors are almost always the result of flawed processes and systems, not individual human failure. Rather than blaming workers for mistakes, Lean directs organizations to analyze and improve the underlying systems, workflows, and processes that allowed the error to occur. This is why answer C is correct. Insufficient oversight (D) or user requirements (A) may contribute, but Lean's root-cause philosophy points to systemic flaws in production and development processes.
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