Salesforce
PLAT-ADMN-201 · Question #126
PLAT-ADMN-201 Question #126: Real Exam Question with Answer & Explanation
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Submitted by hassan_iq· Apr 18, 2026Service and Support Applications
Question
Cloud Kicks wants to ensure that every client has support based on the level of service that has been agreed on in the sales cycle. There are tiers to this support model, Gold, Silver, and Bronze. What should a Platform Administrator create to ensure that this is part of every client's account once they become a client?
Options
- AA flow to assign Entitlements
- BRouting Configuration for each client
- CEmail to Case for each service level
- DCase Assignment Rules for each client
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Topics
#Entitlements#Flows#Service Level Agreements#Account Automation