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PL-200 · Question #178
PL-200 Question #178: Real Exam Question with Answer & Explanation
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Create and manage logic and process automation
Question
You want to have more robust handling of the escalation in your PVA. What should you do?
Options
- AAsk an admin to enable Fallback functionality
- BIn General settings, enable Fallback Topic item
- CIn Manage Details, add the Fallback Topic to the bot
- DIn System fallback settings, add Fallback Topic item
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Topics
#Power Virtual Agents#PVA Configuration#Fallback Topic#Escalation Handling