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PL-200 · Question #163

PL-200 Question #163: Real Exam Question with Answer & Explanation

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Create and manage logic and process automation

Question

You create a Power Virtual Agents chatbot to reduce the number of incoming support calls that require a live person. The chatbot does not direct users to the correct information. You determine that this is because the chatbot is not able to identify which product a user is referring to in a conversation. You need to present a list of products so that users can select the correct product. What should you create?

Options

  • ATable
  • BVariable
  • CSlot filling
  • DEntity

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Topics

#Power Virtual Agents#Chatbot entities#NLU#Conversation design
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