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PL-200 · Question #140
PL-200 Question #140: Real Exam Question with Answer & Explanation
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Create and manage logic and process automation
Question
What should you add to your Power Virtual Agents to prevent escalations to a human agent when your chatbot cannot determine the user's intent?
Options
- AFallback topic
- BSystem topic
- CVariable
- DEntity
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Topics
#Power Virtual Agents#Fallback topics#Chatbot intent handling#Bot configuration