PL-100 · Question #275
A large construction company has 120 departments. Each department has a Microsoft Teams channel. The company creates training content for each department. All training content for a department is…
The correct answer is B. Create a topic for each department. C. Create one training bot for organization-wide deployment. E. Create an entity for each department. To create a non-modifiable chatbot for 120 departments in Microsoft Teams channels, deploy a single organization-wide bot, create specific topics for each department's training, and use entities to recognize department names.
Question
Options
- ACreate a topic for each trade.
- BCreate a topic for each department.
- CCreate one training bot for organization-wide deployment.
- DCreate a bot for each departmental channel.
- ECreate an entity for each department.
How the community answered
(38 responses)- A11% (4)
- B74% (28)
- D16% (6)
Why each option
To create a non-modifiable chatbot for 120 departments in Microsoft Teams channels, deploy a single organization-wide bot, create specific topics for each department's training, and use entities to recognize department names.
The training content is organized by department, not by trade, so creating topics for trades would not align with the content structure.
Creating a topic for each department allows the chatbot to respond specifically to training content related to that department, ensuring relevant information retrieval.
Creating one training bot for organization-wide deployment is the most scalable and manageable approach for 120 departments, and ensures employees cannot modify the bot.
Creating a separate bot for each of the 120 departmental channels would be inefficient to manage and does not prevent employees from modifying them if deployed locally.
Creating an entity for each department allows the bot to accurately identify and extract specific department names from user input, enabling precise topic routing.
Concept tested: Power Virtual Agents design and deployment
Source: https://learn.microsoft.com/en-us/power-virtual-agents/fundamentals-get-started-topics
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