nerdexam
Microsoft

PL-100 · Question #275

A large construction company has 120 departments. Each department has a Microsoft Teams channel. The company creates training content for each department. All training content for a department is…

The correct answer is B. Create a topic for each department. C. Create one training bot for organization-wide deployment. E. Create an entity for each department. To create a non-modifiable chatbot for 120 departments in Microsoft Teams channels, deploy a single organization-wide bot, create specific topics for each department's training, and use entities to recognize department names.

Design business solutions

Question

A large construction company has 120 departments. Each department has a Microsoft Teams channel. The company creates training content for each department. All training content for a department is hosted in the channel for that department. You must create a chatbot for the company that helps employees find relevant training. Employees must not be able to modify the chatbot. You need to create the chatbot. Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Options

  • ACreate a topic for each trade.
  • BCreate a topic for each department.
  • CCreate one training bot for organization-wide deployment.
  • DCreate a bot for each departmental channel.
  • ECreate an entity for each department.

How the community answered

(38 responses)
  • A
    11% (4)
  • B
    74% (28)
  • D
    16% (6)

Why each option

To create a non-modifiable chatbot for 120 departments in Microsoft Teams channels, deploy a single organization-wide bot, create specific topics for each department's training, and use entities to recognize department names.

ACreate a topic for each trade.

The training content is organized by department, not by trade, so creating topics for trades would not align with the content structure.

BCreate a topic for each department.Correct

Creating a topic for each department allows the chatbot to respond specifically to training content related to that department, ensuring relevant information retrieval.

CCreate one training bot for organization-wide deployment.Correct

Creating one training bot for organization-wide deployment is the most scalable and manageable approach for 120 departments, and ensures employees cannot modify the bot.

DCreate a bot for each departmental channel.

Creating a separate bot for each of the 120 departmental channels would be inefficient to manage and does not prevent employees from modifying them if deployed locally.

ECreate an entity for each department.Correct

Creating an entity for each department allows the bot to accurately identify and extract specific department names from user input, enabling precise topic routing.

Concept tested: Power Virtual Agents design and deployment

Source: https://learn.microsoft.com/en-us/power-virtual-agents/fundamentals-get-started-topics

Topics

#Chatbot design#Power Virtual Agents#Topics and entities#Bot deployment strategy

Community Discussion

No community discussion yet for this question.

Full PL-100 Practice