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PK0-005 · Question #433

Which of the following best describes the role of a PM for a CRM system?

The correct answer is C. To implement new features. A Product Manager (PM) for a CRM system is responsible for defining the product vision, prioritizing the roadmap, and driving the implementation of new features that meet user and business needs. The PM works with engineering, design, and stakeholders to deliver product…

Project Management Concepts

Question

Which of the following best describes the role of a PM for a CRM system?

Options

  • ATo track sales
  • BTo store customer information
  • CTo implement new features
  • DTo pay vendors

How the community answered

(32 responses)
  • A
    3% (1)
  • C
    94% (30)
  • D
    3% (1)

Explanation

A Product Manager (PM) for a CRM system is responsible for defining the product vision, prioritizing the roadmap, and driving the implementation of new features that meet user and business needs. The PM works with engineering, design, and stakeholders to deliver product enhancements. Tracking sales is a business/sales function, storing customer data is the system's function itself, and paying vendors is a finance/procurement responsibility - none of these are the PM's core role.

Topics

#Project Manager Role#System Implementation#Feature Management#CRM

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