A customer requests some changes to a product, and those changes are approved by the CCB. Which of the following should be changed first?

The correct answer is D. SOW. When the Change Control Board (CCB) approves a change, the Statement of Work (SOW) should be updated first. The SOW is the foundational document that defines the scope, deliverables, and work to be performed. Any approved scope change must be reflected in the SOW before cascading

Project Management Concepts

Question

Options

AROI
BKPI
CRACI
DSOW

How the community answered

(41 responses)

A
12% (5)
B
2% (1)
C
7% (3)
D
78% (32)

Explanation

When the Change Control Board (CCB) approves a change, the Statement of Work (SOW) should be updated first. The SOW is the foundational document that defines the scope, deliverables, and work to be performed. Any approved scope change must be reflected in the SOW before cascading updates to other documents and plans. ROI (A) is a financial metric updated later, KPIs (B) are performance indicators adjusted after scope is confirmed, and the RACI (C) chart - which defines roles and responsibilities - would only be updated after the scope change is formally documented in the SOW.

Topics

#Change Management#Statement of Work (SOW)#Project Documentation#CCB (Change Control Board)

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