PK0-005 · Question #212
A project manager receives an escalation from an external group reporting that an expected deliverable should have been available some time ago. After analysis, the project team realizes the…
The correct answer is D. Revise the communication plan. When a project manager receives an escalation about a deliverable that was actually provided on time, it indicates a communication issue. The next step should be to revise the communication plan to ensure that all stakeholders are properly informed about project progress and…
Question
A project manager receives an escalation from an external group reporting that an expected deliverable should have been available some time ago. After analysis, the project team realizes the deliverable was provided on time. Which of the following should the project manager do next?
Options
- ARequest a change control ticket.
- BReview the schedule plan.
- CRefine the project documentation.
- DRevise the communication plan.
How the community answered
(18 responses)- A17% (3)
- C6% (1)
- D78% (14)
Explanation
When a project manager receives an escalation about a deliverable that was actually provided on time, it indicates a communication issue. The next step should be to revise the communication plan to ensure that all stakeholders are properly informed about project progress and deliverables in the future. This helps to prevent misunderstandings and ensures that everyone has the correct
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