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PK0-005 · Question #195

Two developers are discussing the design solution for a particular feature. The meeting is taking longer than expected, and the parties have been unable to reach an agreement. The project manager…

The correct answer is A. Avoiding. Avoiding is a conflict resolution technique that involves postponing or withdrawing from a conflict situation. The project manager is using this technique by taking a break and continuing the meeting on another day, hoping that the conflict will resolve itself or become less…

Project Management Concepts

Question

Two developers are discussing the design solution for a particular feature. The meeting is taking longer than expected, and the parties have been unable to reach an agreement. The project manager decides to take a break and continue the meeting on another day. Which of the following techniques is the project manager using?

Options

  • AAvoiding
  • BSmoothing
  • CForcing
  • DCompromising

How the community answered

(37 responses)
  • A
    86% (32)
  • B
    3% (1)
  • C
    3% (1)
  • D
    8% (3)

Explanation

Avoiding is a conflict resolution technique that involves postponing or withdrawing from a conflict situation. The project manager is using this technique by taking a break and continuing the meeting on another day, hoping that the conflict will resolve itself or become less important over time. This technique may be appropriate when the conflict is trivial, the potential damage is greater than the benefits, or more information is needed before making a decision.

Topics

#Conflict resolution#Project management techniques#Communication management

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