PK0-005 · Question #192
A project manager is overseeing the implementation of a major upgrade to a critical ERP system. The project sponsor is requiring that the upgrade should not exceed more than three hours of downtime…
The correct answer is C. Begin executing the rollback plan. When a critical ERP system upgrade encounters a validation issue and is at risk of exceeding the allotted downtime, the project manager should begin executing the rollback plan. This action is taken to ensure that the system can be restored to its previous state without…
Question
A project manager is overseeing the implementation of a major upgrade to a critical ERP system. The project sponsor is requiring that the upgrade should not exceed more than three hours of downtime for the implementation and validation in production. During cutover, the team runs into a validation issue after 2.5 hours, and the process is only 70% through the validation steps Which of the following actions should the project manager take?
Options
- ANotify customers the downtime will take longer than expected.
- BAdd new team members to help speed up validation.
- CBegin executing the rollback plan.
- DRecord the issue and proceed with the implementation.
How the community answered
(38 responses)- A5% (2)
- B18% (7)
- C68% (26)
- D8% (3)
Explanation
When a critical ERP system upgrade encounters a validation issue and is at risk of exceeding the allotted downtime, the project manager should begin executing the rollback plan. This action is taken to ensure that the system can be restored to its previous state without exceeding the downtime limit, thus minimizing the impact on the business operations.
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