PK0-004 · Question #861
Joe, a highly skilled consultant, has threatened to quit on several occasions. Although Joe is difficult to work with, he has the skills required to complete a critical project fora high-profile…
The correct answer is B. Cross-train a replacement. F. Ask Joe to document steps taken to complete deliverables. To address the risk of a critical resource (Joe) leaving and potentially jeopardizing a high-profile project, the project manager must implement strategies for knowledge retention and resource redundancy.
Question
Options
- AAsk the high-profile client for a resource to assist with completion of the project.
- BCross-train a replacement.
- COffer more compensation to Joe.
- DAsk the project sponsor for additional funding.
- EModify the project schedule to anticipate Joe's removal.
- FAsk Joe to document steps taken to complete deliverables.
How the community answered
(23 responses)- B70% (16)
- C9% (2)
- D17% (4)
- E4% (1)
Why each option
To address the risk of a critical resource (Joe) leaving and potentially jeopardizing a high-profile project, the project manager must implement strategies for knowledge retention and resource redundancy.
Asking the client for a resource shifts project responsibility and may not be feasible or appropriate, nor does it address internal knowledge transfer.
Cross-training a replacement is a proactive risk mitigation strategy that reduces single point of failure dependency on Joe, ensuring project continuity even if he departs.
Offering more compensation is a short-term solution that does not resolve the long-term risk of Joe's departure or the reliance on a single individual.
Asking the project sponsor for additional funding does not directly address the operational risk associated with Joe's potential departure or the need for knowledge transfer.
Modifying the project schedule to anticipate Joe's removal is a reactive measure that does not proactively mitigate the impact of lost skills or knowledge.
Asking Joe to document his steps ensures that his specialized knowledge and work processes are captured, enabling others to continue the work if he leaves and minimizing project disruption.
Concept tested: Project risk management and resource planning
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