PK0-004 · Question #840
The upper management team does not agree with certain aspects of a project. Which of the following would be the BEST way for the project manager to handle this situation?
The correct answer is C. Hold a meeting with the project coordinator. When upper management disagrees with project aspects, the project manager should engage the project coordinator to address concerns through proper coordination channels.
Question
The upper management team does not agree with certain aspects of a project. Which of the following would be the BEST way for the project manager to handle this situation?
Options
- ATalk to the project management office.
- BDiscuss the issue with the project sponsor.
- CHold a meeting with the project coordinator
- DBrainstorm successful ideas with the project team.
How the community answered
(55 responses)- A5% (3)
- B11% (6)
- C82% (45)
- D2% (1)
Why each option
When upper management disagrees with project aspects, the project manager should engage the project coordinator to address concerns through proper coordination channels.
The PMO governs methodology and standards across projects and is not the appropriate contact for resolving a management team disagreement on specific project direction.
The project sponsor provides executive-level backing and is typically reserved for significant escalations, not the initial handling of a management disagreement.
The project coordinator supports communication and coordination across project stakeholders, including management, making them the appropriate first contact for facilitating resolution of a management-level disagreement. Engaging the project coordinator keeps the response structured and within established project roles. This approach allows the project manager to address the issue without immediately escalating past normal channels.
Brainstorming with the project team does not address upper management's concerns, since management stakeholders are not part of that internal discussion.
Concept tested: Project coordinator role in stakeholder conflict resolution
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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